This document (the "Agreement") contains the legal terms and conditions that govern your use of the Dextro AI Trading Bot services. By accepting this Agreement, you enter into a binding contract with Dextro AI LTD.
This Agreement sets out the terms and conditions under which Dextro AI LTD, operating as Dextro AI Trading Bot (the "Company"), will
provide services to you (the "Client"). This Agreement, together with the Company's Privacy Policy, Complaints Policy,
and any other policies referenced herein, forms a legally binding contract.
By registering an account with the Company, depositing funds, purchasing a Bot, or otherwise using any of our services,
you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. If you do not agree, you must not use our services.
This Agreement is between:
Dextro AI LTD, a company registered in England and Wales under Company Number 16808091, with its registered
office at Unit 21 Woodside Industrial Estate, Thornwood, Epping, England, CM16 6LJ operating as Dextro AI Trading Bot.
and
The Client, an individual or entity who has registered for a Dextro AI Trading Bot account and has accepted the terms of this Agreement.
The Company is registered with the UK Companies House under number 16808091, The company's business activities are subject to legal requirements and regulations within the United Kingdom.
The Company reserves the right to amend, modify, or update this Agreement at any time. We will notify you of any material changes via email or through a prominent notice on our platform. Your continued use of the services after such notification constitutes your acceptance of the revised Agreement.
The Company provides an automated trading software tool known as Dextro AI Trading Bot. The service uses AI and proprietary algorithms to execute trades in the cryptocurrency market on your behalf, based on the specific Bot package you have purchased. The service is designed to be semi-passive, allowing you to participate in cryptocurrency trading without constant manual intervention.
Our service includes a component of human-guided market surveillance. This involves a team of analysts monitoring the overall performance of the AI system and market conditions, and making high-level adjustments to the trading strategy as a whole. This may or may not involve making specific, individual trade decisions for you, the Client.
The Dextro AI Trading Bot is a sophisticated tool designed to empower you in your cryptocurrency trading journey. While our platform offers advanced analytics,
comprehensive market insights, and educational resources, it is important to understand our role.
Our team provides general information, technical support, and market-related commentary to help you navigate our platform and the broader market landscape.
However, this is distinct from personalized financial advice. We do not provide investment recommendations or solicit the purchase or sale of any financial instrument.
We believe that the best decisions are informed decisions. Therefore, we highly recommend that you consider your own financial situation and, if necessary,
consult with a qualified, independent financial advisor before making any investment decisions.
You must provide accurate and complete information during the registration process. You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account, whether authorized or not. We highly recommend activating 2-Factor Authentication (2FA) for added security.
As a UK-based company operating globally, we are legally required to comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. You agree to complete our KYC procedure by providing a copy of a valid ID and proof of address. We reserve the right to suspend or terminate your account if you fail to pass our KYC verification.
You are responsible for regularly monitoring your account dashboard to ensure your Bot is active and communicating with our central server. If your trading results page shows no figures during trading hours (Monday-Friday), you must inform our support team immediately. Failure to do so may result in reduced or no daily profit for that trading day, and the Company is not liable for losses incurred due to un-reported Bot malfunctions.
You agree that deposits to your account must be made in the digital currencies specified on our platform. You are solely responsible for ensuring that the correct wallet address is used for Both deposits and withdrawals. The Company is not liable for any losses resulting from incorrect wallet addresses provided by you.
* Trading Fees: Trading commissions and taxes are deducted from profits before they are credited to your account.
* Transaction Fees: Deposits, transfers, and withdrawals may be subject to transaction fees, which will be disclosed to you at the point of the transaction.
* Other Fees: The Company reserves the right to introduce other fees (e.g., Bot purchase fees, monthly subscriptions) in the future, with reasonable prior notice.
Trading activities are conducted from Monday to Friday GMT. No trades occur on weekends. You understand that daily trading results are an aggregation of numerous trades and will be uploaded to your dashboard in real time. Transaction references are system-generated for verification purposes.
INVESTING IN CRYPTOCURRENCY IS HIGHLY SPECULATIVE AND INVOLVES A SUBSTANTIAL RISK OF LOSS. YOU COULD LOSE ALL OF THE CAPITAL YOU INVEST. YOU SHOULD NOT INVEST MONEY THAT YOU CANNOT AFFORD TO LOSE. PAST PERFORMANCE IS NOT A RELIABLE INDICATOR OF FUTURE RESULTS.
By accepting this Agreement, you acknowledge and accept the following risks:
* Market Volatility Risk: The cryptocurrency market is extremely volatile and prices can fluctuate dramatically. Your investments are exposed to this risk.
* Technological & Operational Risk: The AI trading Bot, like all software, is susceptible to technical failures, bugs, system outages, and errors.
The Company is not liable for losses resulting from such unforeseen technical issues.
* Cybersecurity Risk: Despite our security measures, there is a risk of hacking, phishing, and other cyber-attacks that could compromise your account so you have
to take adequate precautions to personally prevent such incidents.
* Regulatory Risk: The legal and regulatory landscape for cryptocurrencies and AI-powered trading is rapidly evolving in the UK and globally. Future regulatory
changes could negatively impact the services provided.
* No FCA Protection: Investments in crypto assets and related services are not typically covered by the Financial Services Compensation Scheme (FSCS) in the UK.
This means that if the Company were to fail, you would likely not be entitled to compensation from the FSCS.
* No Guarantee of Profit: The Company makes no guarantee of specific profit yields or returns. The daily profit percentages provided are illustrative and are not guaranteed.
We are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR). Our Privacy Policy, available on our website, details what data we collect, why we collect it, how it is used, and how it is protected.
You have certain rights under UK GDPR, including the right to access, rectify, or erase your personal data. Our Privacy Policy provides instructions on how to exercise these rights.
If you have a complaint, you must follow the formal complaints procedure outlined in our Complaints Policy, available on our website. We are committed to resolving complaints fairly and promptly.
If you are a retail client and remain dissatisfied with our final response to your complaint, you may be able to refer your
complaint to the Financial Ombudsman Service (FOS). Information on how to contact the FOS is available in our Complaints Policy.
Please be aware that the FOS's ability to consider complaints about crypto assets and related services is subject to regulatory scope and may be limited.
This Agreement and any disputes arising from it shall be governed by and construed in accordance with the laws of England and Wales. You agree to submit to the exclusive jurisdiction of the courts of England and Wales.
If any part of this Agreement is deemed unenforceable or invalid, the remaining provisions shall remain in full force and effect.
This Agreement, along with the other referenced policies, constitutes the entire agreement between you and the Company and supersedes all prior communications, agreements, and understandings.
For questions about these Terms, users may contact the support team via the official website communication channels.
Support Email: support@dextrobot.ai